The AILIA Certification based on the National Standard Guide for Community Interpreting Services (NSGCIS) provides for the highest level of professionalism and reliability on the part of interpretation service providers, thus inspiring confidence among clients that AILIA accreditation represents an assurance of quality.
Published by the Healthcare Interpretation Network (HIN) in 2007, The National Standard Guide for Community Interpreting Services (NSGCIS) was created with the support of Critical Link International (CLI), the Language Industry Association (AILIA) and the Association of Canadian Corporations in Translation and Interpretation (ACCTI).
The creation of the standard was guided by joint efforts from many stakeholders, including a committee composed by 24 members representing organizations across Canada from government, academia, professional orders, non-profit and private sector.
Since its publication, the HIN Standards have gained international attention in the U.S., Europe and Asia. A number of professional associations and consortia, including the International Organization for Standardization, are using this document as the foundation for the development of their own standards of practice in Community Interpreting.
In early 2010, AILIA created a new certification program developed for Interpretation Service Providers (ISPs) under the National Standard Guide for Community Interpreting Services (NSGCIS)
The National Standard Guide specifies the requirements for the provision of quality community interpreting services to ensure reliability in the provision of such services nationwide.
Community interpreting (also known as institutional interpreting) is usually done in the consecutive mode in a dialogue-like interaction. It enables communication between Limited English/French Proficiency speakers (LEP/LFP) and providers of public services such as:
Interpreters working in this type of setting usually interpret from source to target language and vice-versa.
Adopting this Standard Guide at the national level is crucial to achieving professionalization in the field.
Definitions of interpreting terminology
Human resources requirements:
The interpretation service provider is responsible for hiring qualified interpreters, ensuring they understand the context, and have access to documentation and other resources to enable them to perform their function.
The client is responsible for providing as much background information as possible on the subject matter. During discussions, they must speak clearly, without jargon or slang, and address the party, never the interpreter, who is to remain unobtrusive.
With the adoption of national standards comes the opportunity to define expectations and assess performance. Clients can be confident that any accredited interpretation service provider will employ professionals who have the qualifications to meet or exceed expectations and will adhere to, and be bound by, the requirements specified in the National Standard Guide for Community Interpreting Services.
To obtain certification, please visit the page GET CERTIFIED.